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Why doesn't my Xperia Z Turn on?

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  • Why doesn't my Xperia Z Turn on?


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Answer #1 | 30/12 2013 07:05
Follow these steps to troubleshoot your problem.. - Remove your battery for some time {1 hr or more} then re-insert it and leave the phone on charging for atleast 4-5 hrs. - If that doesn't work, connet your phone to your laptop/pc via a data cable and see if the phone is being detected by the pc/laptop - if the pc detect your phone, install Sony PC Companion and format the phone to factory settings - if the phone is not detected by your pc/laptop go to Sony Care ASAP Hope This Help..:) nJoy..:)
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Answer #2 | 30/12 2013 07:07
When a phone battery is totally dead, the charging screen will not appear. Leave the phone plugged in for 30 minutes, reguardless of the black screen. Then your phone should be working.
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