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What is the nature of customer-relationship management?

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  • What is the nature of customer-relationship management?


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Answer #1 | 22/12 2013 19:44
Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. http://en.wikipedia.org/wiki/Customer_relationship_management
Answer #2 | 02/01 2014 04:57
Customer -relationship management is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Answer #3 | 08/01 2014 03:24
do u mean what does crm stand for ?

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