Should I invite them back for a free meal?

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  • Should I invite them back for a free meal?


Answer #1 | 16/09 2011 14:03
If been in the restaurant business 12 years honestly it sounds like they want something for free. If the guest was that disappointed they Would do everything in there power to let u know that instant not wait till they got home. They would want to go Straight to the source. everyone has a bad visit to an establishment every now and then but people don't usual spend a good amount of money and not want some sort of discount after the fact they want the discount then and there. Plus how do u know they were even there. There scammed out there sadly. You sound like u take pride in your guests so whatever u decide you'll do the right thing
Positive: 50 %
Answer #2 | 17/09 2011 15:42
A good PR move would be to offer them a couple of free drinks or maybe a free dessert (or a full meal on a quiet night) each If they would be good enough to give your place another go, if they are happy they will tell their friends & you get some free publicity.
Positive: 50 %
Answer #3 | 17/09 2011 10:46
I agree with sunshine
Positive: 0 %

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