Please help anyone who uses ebay!!!!!?

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  • Please help anyone who uses ebay!!!!!?


Answer #1 | 20/12 2013 05:42
I've had nightmare customers like this as well. If she leaves negative feedback, you should contact eBay and explain the problem. They'll be able to remove it straight away.
Answer #2 | 20/12 2013 10:23
You effed up big time when you resold the items before the transactions were complete. You've lost your final value fees and put yourself in a position to get negged and your stars trashed 3 times and 3 INR claims opened against you. Despite what Sam says, eBay is NOT going to bail you out. They're much more likely to shut you down. You don't just arbitrarily decide that you've waited long enough for someone to pay. eBay has a process for that, it's called opening an unpaid item dispute. If you had gone through this process properly, you would have either received your payment or eBay would have refunded your final value fees, blocked the buyer from leaving feedback, and made it easy for you to relist. And the process can start in TWO days, not seven! Since you didn't bother to finish those transactions, they remained open, and when the buyer paid and you refused to ship, you became a non-performing seller. If you really "buy and sell a ton" you'd better learn the rules.
Answer #3 | 20/12 2013 17:21
did you open an "item not paid" case? please tell me you did. that is how ebay knows what's going on. if you just took it upon yourself to relist with out opening a case then according to ebay's knowledge; the angry buyer has the right to leave feedback,
Answer #4 | 21/12 2013 16:22
It will appear that way because you didnt do this through the resolution center where Ebay would have adjusted the function. Just put them in the archive. If you had cancelled the transactions she couldnt leave feedback. Next time when someone doesnt pay, open a dispute and get your seller fees back. Put in your listing you want payment within a certain number of days. When winning bidder does not pay, give a Second Chance offer to next highest bidder. So, what is your question?

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