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Is there a program where people in the office can submit requests to admin and they are queued?

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  • Is there a program where people in the office can submit requests to admin and they are queued?


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Answer #1 | 20/12 2013 10:25
You are looking for a work/ticketing system. This isn't a single "program", this is a whole system or service. Here is a open source version that we used to use: http://en.wikipedia.org/wiki/OTRS

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