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i'm trying to delete some emails but when i point to delete i get a no can do sign. how can I fix it.?

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  • i'm trying to delete some emails but when i point to delete i get a no can do sign. how can I fix it.?


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Answer #1 | 02/01 2014 13:56
I've taken a look at your account and it is working as it should. It sounds like there may be a problem with your browser. Please try the troubleshooting steps in this Yahoo Help article. Fixing common problems in Yahoo Mail: http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML
Answer #2 | 06/01 2014 11:38
This happened to me when my IE upgraded to 11. You can either click the gear, upper right, then click on compatibility view and add yahoo. Make sure and uncheck the use Microsoft list and the view intranet sites in compatibility view. Close out of everything and then try. At least this is what has worked for me. Or uninstall 11. That's what I did. Switch to Basic view to open. "full featured" is having issues. Click Gear icon next to Mail upper right. Click settings. Click Viewing Mail. At the bottom choose BASIC and save. Email should now be viewable. You could switch browsers and see if that helps. Also you could have a corrupt cookie. Clear the browser cache of cookies, temp files and history. Click Ok and Restart the computer. Make sure your JavaScript and adobe flash is updated

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