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Dell laptop shuts off during antivirus scans even in safe mode?

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  • Dell laptop shuts off during antivirus scans even in safe mode?


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Answer #1 | 04/01 2014 12:58
Running 2 scans at the same time? please stop You also mention you have Symantec ? installed? omg You only need 1 AV and possibly malwarebytes as a secondary as the free version is not monitoring like a normal AV would Maybe that is your problem - having more than 1 AV can cause conflicts http://www.pcworld.com/article/225240/too_many_AV.html You state it's is not overheating but it must be struggling to process all those searches... check again for excessive heat underneath and if you think this might be the issue consider clean fan/vents but do not use compressed air (search youtube make/model cleaning fan)
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