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What is the nature of customer-relationship management?

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  • What is the nature of customer-relationship management?


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Answer #1 | 22/12 2013 19:44
Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. http://en.wikipedia.org/wiki/Customer_relationshi p_management
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Answer #2 | 02/01 2014 04:57
Customer -relationship management is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Positive: 16 %
Answer #3 | 08/01 2014 03:24
do u mean what does crm stand for ?
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... The Evolution of Customer Relationship Management. ... but rather a natural evolution of the ... Tags: CRM, customer relationship management ...
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An Overview to Customer Relationship ... the ambiguity surrounding CRM s nature has also ... An Overview to Customer Relationship Management 3
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Impact of Customer Relationship Management on ... Liljander, .V. and Strandvik, T. (1995) “The Nature of Customer Relationship in ...
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Customer relationship management ... Because of its general nature the information cannot be taken as comprehensive and should never be used as a ...
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