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ps4 warranty question?

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Answer #1 | 20/12 2013 09:54
The warranty claim process takes about 10 days if you call sony directly ( which you should have done ) , it may take an extra week or more for the store to do it for you and since its the Christmas holidays and there are a lot of says off there you'll be waiting a little longer still since they only count business days . next time you buy anything that has a manufacturers warranty just call the company directly , they'll send you box to ship the item in and a week later send the replacement item sony would have shipped you a prepaid box within 3 days of your call , you'd have boxed up the console only , keeping the controller and cables , and 7 days later ( not including weekends and holidays ) you'd have got the ps4 back direct to your home .
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